Whether it’s a leaky faucet or a noise coming from your water heater, it can be difficult to know if your plumbing situation is normal or requires the help of a professional plumber. Knowing the severity of problems and knowing when to enlist professional plumbing services can be even harder, however, when you’re dealing with myths and half-truths.

To help, here are the top six plumbing myths busted.

Myth 1: You can flush flushable wipes

Flushable wipes are tricky.

Companies go through a wide variety of tests to make sure that their wipes are easy to flush, thus earning them the title of “flushable” wipes. However, this doesn’t mean that they’re good for your plumbing systems. In fact, once your flush wipes and they’re within your pipes, they can cause a variety of problems, from simple issues like clogging to more serious concerns that require the help of a professional. 

Myth 2: Leaky faucets aren’t a big deal

Most of the time, leaky faucets are the indication of a bigger problem going on in your plumbing system that you may not be able to see. As a result, it’s important to treat every leaky faucet seriously to make sure no costly damage occurs. 

Fixing a leaky faucet sooner rather than later can also help conserve energy, prevent water loss, and keep your utility bill from skyrocketing. 

Myth 3: Noises from your water heater means it will explode

Your water heater has many parts, most of which are almost always working. As a result, hearing noise from your water heater usually isn’t an issue.

If you’re concerned, you can always reach out to a professional plumbing company for an inspection. 

Myth 4: You can pour grease down the drain if you mix it with boiling water

Boiling water will only get your grease so far. Eventually, the water will cool and the grease will solidify in your pipes, causing a difficult and expensive problem. 

Myth 5: You can DIY a lot of plumbing jobs

Around your home, there are a lot of projects you can DIY. You can even DIY some minor plumbing jobs, such as plunging a stopped toilet.

However, when it comes to more severe issues, it’s always best to call a professional plumber rather than try to do it yourself. Not only does this help ensure the best results but it also helps prevent any complications that could damage your plumbing system. 

Myth 6: Using draino is a good thing for your plumbing system

Using chemical drain cleaners from your local plumbing supply store isn’t necessarily a bad thing for your plumbing system, but it’s not the best either for two reasons.

First, while chemical drain cleaners like draino are safe for your pipes, they are corrosive enough that they could crack your ceramic bowl, damage your PVC pipes, or even erode the glue holding your plumbing system together. 

They’re also a temporary solution to a long-term problem that could grow worse over time. If you’re struggling with flushing your toilet or getting your bathtub and sinks to drain, while the professional use of a drain cleaner could be beneficial, it’s better to look into professional plumbing services to help prevent the problem from recurring. 

Final Thoughts 

Discerning true plumbing issues from myths can be difficult, but finding a solution doesn’t have to be. When you have concerns about your plumbing, the best thing you can do is hire a professional plumber to efficiently fix any problems while helping to prevent them from coming back.JJ’s Plumbing is a family-owned and operating plumbing company dedicated to providing expert services as well as giving back to the community. To learn more or to hire our professional plumbing services, contact us at 1-604-479-2232 or through our website.

Toilets – they’re probably one of the most frequented areas in your home, so it’s important to always have them working properly. However, knowing whether to repair or replace your toilets when it starts showing issues can be a tough decision. That’s why we’ve created this guide to help.

Signs you need a toilet repair

Before you look into replacing a toilet, you may want to see if it’s salvageable through repairs. Oftentimes, the problems are minor and can be fixed either by yourself or with the help of a professional plumber. 

Your toilet is making noise

While the occasional noise is normal, such as water running after flushing or the sound of flushing itself, other than that, your toilet should be relatively quiet. Gurgling, sucking, or other strange sounds may be a sign that a toilet repair is needed. 

Water running constantly

If your water is running constantly, it could be a sign that something within your tank isn’t working right. Usually, this can be fixed by adjusting your floater or investing in a new flapper.

Not flushing

Properly the easiest fix of all – if your toilet isn’t flushing, it may be clogged. If plunging doesn’t work, however, you may need to seek the help of a professional plumber. 

Signs you need to replace your toilet

At times, a toilet repair isn’t enough to save your toilet. As a result, you may find that replacing it is your best option. Here are some of the signs you should be looking into replacing your toilet. 

The bowl is cracked

Sometimes, a crack bowl is all it takes to need a toilet replacement. Cracks in the bowl of your toilet can lead to leaking, an expensive fix that isn’t guaranteed to last. 

Your toilet is old

Sometimes, the only reason you need to replace your toilet is the fact you’ve had it for several years. Older toilets are less efficient. Inefficiency can manifest in the form of needing to flush more to get the job done or an increase in utility bills. 

You have to fix it often

If you find yourself having to repair your toilet more often than you use it, then it may be time for you to start shopping for a new one. While your toilet may work in between repairs, it eventually becomes cheaper to invest in a new one rather than continuing to pay for repairs. 

This is especially true if each new repair involves buying new parts such as new flappers or floaters. 

How to properly care for your toilet

Caring for a toilet is easier than caring for most appliances, thankfully. The most important thing is to prevent damage – whether this is keeping items from falling and getting stuck in the toilet such as toothbrushes or hair brushes or causing cracks in the bowl. 

It’s also important to repair it as soon as an issue occurs. While a small chip in the bowl may be able to be fixed for a small price, once it grows into a large crack causing leaks, you’ll be better off replacing the entire toilet, which can be expensive. 

Final Thoughts

Whether you’ve decided to look into a toilet repair or replacing a toilet, you may find it best to hire a professional. Hiring a professional plumber can help guarantee that your toilet is properly installed and ready to go. 

JJ’s Plumbing is a professional residential plumbing service. Here, we’re founded on experience and the dedication to providing the best possible service for you. We also have made sure our team follows all COVID-19 guidelines for safety. To learn more or to hire us for a toilet repair or replacement, contact us today using our website or by calling us at 1-604-479-223.

Hiring a plumber is no small task — which is why you don’t want to let just anyone into your home to work on your plumbing system. However, many homeowners often don’t know what things to look for in a professional plumbing service when it’s time to hire one.

Fortunately, our plumbing professionals at JJ’s Plumbing have the industry expertise necessary to point out the most important things homeowners need to look for when hiring a professional plumber.

Let’s take a look at what to look for when hiring a plumber, as well as review some tips to help you ensure you hire the best expert for your residential plumbing needs.

1. Ensure they are licenced

When searching for professional plumbers near you, the most important thing to ensure is that they are licenced to work at provincial or local levels. Licensed plumbers will be highly trained to conduct thorough inspections and residential plumbing services.

2. Look at how many years they have been in business

The number of years a plumbing company has been in business is a testament to their commitment to their clients at every step of the way. It’s much easier to take comfort knowing that the plumbing professionals you’re working with have plenty of years of industry experience to resolve your most urgent plumbing-related issues.

At JJ’s Plumbing, we pride ourselves on our commitment to meeting all of our client’s needs based on our many years of industry experience. We rely on our deep understanding of the plumbing industry and our clients’ most urgent needs to best support them.

3. Inquire about their work guarantees

If you’ve never hired a plumber for your needs before, you may be wondering: “How much does a plumber cost?” Depending on your plumbing-related needs, you’ll want to ensure that you are choosing the most cost-friendly option in your local area.

It’s important, however, to be wary of low price tags that hide additional fees or refund policies. For instance, plumbing companies that don’t offer work guarantees and provide a shoddy level of service can potentially cost you more money in the long run.

As such, it’s important to look for plumbing professionals with higher service rates that promise work guarantees. At JJ Plumbing, we offer work guarantees for 100% of the plumbing service we provide our clients.

4. Look at online reviews

With so many people living much of their lives from home these days, it’s become more important than ever for you to check the online reviews of plumbing professionals operating in your area. Online user reviews put you in touch with a business before you ever contact them, making them a reliable method of understanding what to expect in terms of pricing and timelines for your next plumbing service.

Additionally, we advise reviewing user feedback on multiple social platforms — including both social media pages and company websites — to get an impression of the company you’re interested in working with.

JJs Plumbing is here to help

There’s no room for guesswork when it comes to taking care of your home’s plumbing systems. JJ’s Plumbing prides itself on the integrity and quality of plumbing service we offer each and every one of our clients.

If you’re interested in taking control of your home’s most urgent plumbing needs and would like some help getting started, don’t wait any longer than you need to. Contact our plumbing professionals at JJ’s Plumbing today by calling us at 604-479-2232 or visiting our contact page!

This month, we are inviting our customers to review us online for a chance to win a $100 gift card to a restaurant of choice, OR a free drain camera inspection ($300 value).

At JJ’s Plumbing, our customers opinions of us mean everything. We have grown to develop close relationships with many of our clients, as their go-to plumber—and we want others to experience what a trusted plumber is all about. We have always invited those we have worked with to provide their feedback online by reviewing us or sharing testimonials. Not only do reviews provide us with the feedback directly from our customers, but they help those who are looking for a reliable plumbing company, learn more about who we are and the various services we offer.

For the month of October, we are holding a special online review contest. Starting October 1, for each review you write, you will be entered into a draw for either a free camera inspection (worth $300) or a $100 gift certificate to your restaurant of choice. The draw will happen on Sunday, November 1.

The following are the online channels you can review, to be entered into the draw:

FACEBOOK: www.facebook.com/jjscustomplumbing

GOOGLE: https://g.page/r/CX_ASpu3LClDEAg/review

HOMESTARS: www.homestars.com/companies/2773601-jj-s-custom-plumbing-and-drain-cleaning

HOUZZ: www.houzz.com/browseReviews/jjsplumbingandheating

YELP: www.yelp.ca/biz/jjs-plumbing-heating-and-drainage-port-coquitlam

Yes, that means if you review all 5 channels, you will be entered into the draw 5 times!

We would like to thank all of our customers in advance for participating and providing us with your feedback. Your opinion of us as a trusted, expert plumbing company, is our ultimate goal. The feedback we receive allows us to be able to continue to meet the needs of our new and loyal customers.

So share your JJ’s Plumbing story with the public by reviewing us online. Good luck to all participants and we look forward to seeing who the winner is in November.

Do you have a plumbing problem? Whatever the issue is—big or small—you can get help by emailing JJ’s Plumbing at service@jjs.plumbing or calling 604-479-2232. 

From repairing a leaky faucet to helping renovate for the bathroom of your dreams, we are up for the job—big or small. At JJ’s Plumbing we are your local plumbing and drainage experts.

Our dedicated team offers personalized, professional, and quality work. From the moment we answer your call to finding the solution, our goal is to ensure you feel heard, supported, and confident you have hired the best company for the project. We also take pride in remaining on budget, completing the job on time, and delivering quality work that we are proud of.

We are a professional team that has expert knowledge and enjoys the work that we do. Our work ethic and honest, efficient service has contributed to being recognized as a top plumbing company in the Vancouver area. We continue to work hard and uphold that honour. We have received a number of service awards over the years.

We appreciate both our customers and employees for their dedication and loyalty. It is them who make us such a great and trusted company to work with.

We offer common plumbing services, such as, but not limited to:

  • Faucets and fixtures
  • Garbage disposals
  • Toilets
  • Laundry drains
  • Kitchen and bathroom sinks

And we take care of larger plumbing services such as:

  • Drain cleaning
  • Poly B pipe replacements
  • Bathroom and kitchen renovations
  • Trenchless water main pulls

We invite you to get-to-know us better by reading a past blog article about us.

Need some help with your plumbing? Contact us by emailing JJ’s Plumbing at
service@jjs.plumbing or call 604-479-2232.

It is officially 2020 — the start of a new decade! What home improvement resolutions are on your list? Here are a few plumbing tips and projects to take on for the New Year.

Bathroom and Kitchen Renovations

  • JJ’s Plumbing has worked with many great clients to help them create beautiful bathrooms, kitchens, and more — while keeping their wallets happy!
  • Our team of experts partners with contractors that we trust in order to ensure your renovation project is done on time, within budget, and with the least amount of hassle and stress as possible.

Poly B Pipe Replacement

  • Polybutylene piping, otherwise known as “Poly B”, was installed in homes throughout the late 1970s to mid-90s.
  • The danger is simply that your pipes are most likely at some point going to fail, and you could be facing an emergency plumbing situation.
  • It is best to replace your Poly B pipes over simply repairing them.

Drain Cleaning

  • It is critical to maintain your drain tiles by properly cleaning them every 12 to 18 months.
  • The fall and winter seasons lead to more debris to potentially clog your drains, such as leaves and dirt.
  • If you do not properly maintain your drain tile system, water from your water table may work its way into your house and begin to flood your basement or crawl space, causing damage to drywall, flooring, furniture, electronics, and so on.

Trenchless Water Main Pull

  • Have you seen some signs that your property may need a water main replacement, such as a damp basement, soggy lawn, or even water seeping through cracks in the foundation surrounding your house?
  • A trenchless water main pull requires zero—NO—digging in your yard.
  • Your front lawn will remain in-tact, no mess.

Did you know all of the services in this article are currently on special? Visit our Coupons web page to learn more.

Contact JJ’s Plumbing by emailing us at service@jjs.plumbing or calling 604-479-2232.



Only a couple of weeks until it is officially winter—but, we have already felt it in the air with the cooler temperature, at times reaching below zero. When water freezes and becomes ice, it expands, causing pressure within pipes. This can lead to significant damage, and increased and unexpected cost to repair, which could have been avoided.

If you haven’t already, now is the time to get your home plumbing system prepared for the winter season.

Here’s how!

Hose Bibs:

  • Disconnect hoses from outside taps.
  • Check all hose bibs and other fixtures for leaks.
  • If you find any drips or leaks, replace the fixture(s).
  • You may want to purchase a freeze-proof hose bib, as they are made to keep the water far away from the end of the spigot.
  • Drain your outdoor faucets if you have a hose bib that is not freeze-proof (not necessary if you have a freeze-proof hose bib).
  • Purchase a hose bib cover—even if you have a freeze-proof hose bib. They are made of thick foam and keep most of the cold away from the valve.

Signs to Watch for with Frozen Pipes

  • When the temperature is 0 degree Celsius or lower, this is when pipes may freeze.
  • If there is a lack of running water from your faucet, this could be a sign of frozen pipes.
  • You notice some frost on pipes that are visible.
  • What stinks?! You may notice a bad smell coming from your faucet. This could mean a frozen pipe, because the only way the odor can escape is back up through your drain.

Indoor Drains

  • To prevent your indoor drains from clogging, clean them following this do-it-yourself method (watch video).
  • If an indoor drain is clogged, check that the tub’s pop-up stopper is opening fully and is free of hair and debris. If the stopper is not the problem, then the drainpipe is likely clogged.
  • Try a plunger.
  • If using a plunger does not work, then you’ll need to clear the trap with a snake.
  • You may be comfortable trying this on your own—but if you try it, and it still does not clear, or if you are not comfortable snaking a drain, then give us a call and let us step in!

Need some plumbing support this winter? Get in touch with JJ’s Plumbing by emailing us at service@jjs.plumbing or calling 604-479-2232.



This month on the blog, we thought it would be nice to share more about JJ’s Plumbing, your local plumber. We pride ourselves on our commitment to meeting our clients’ needs. We stand by our feelings that no job is ever too big or too small. Whether you are building or renovating a home, are looking for plumbing property management support, or simply needing someone to repair a leaky faucet, the team will deliver personalized, professional, and quality work quickly—and most importantly—with a smile.

To learn more about us, this article shares a brief Q&A with Lisa Johnson, Officer Manager of JJ’s Plumbing (and sister of owner, Justin Johnson!).

Q: Please share how you got involved with JJ’s Plumbing and your experience working there.

I became involved with JJ’s Plumbing in 2015. At the time, I was working as an office manager at a medical clinic, and after discussing more with Justin, I felt that he needed support with rebranding himself and his company. I started helping him part time with his network meetings and spent time trying to get a feel of what people really wanted out of a plumbing company. I knew how passionate Justin was about his job and his customers, and knew that he could use some support to spread that message to the public and local communities. I eventually decided to leave my medical office job to join Justin full time at JJ’s Plumbing. I knew no one else would be invested in his success more than his own sister!

Q: As a family owned and operated company, explain the history of the business.

Justin started JJ’s Plumbing back in 2008, where he took on the great task of creating a company that works towards quality work with excellent customer service and not quantity or up sales. He wanted to own a company that he could be proud of, and have is family be a part of its success. I joined Justin in 2015. I have always enjoyed taking a company to the top of its game—and we have done that with JJ’s Plumbing. We believe the foundation of a great company is reliability, honesty and being knowledgeable.

Q: Currently, who makes up the staff at JJ’s Plumbing?

Owner, Justin Johnson, myself as officer manager, our journeyman plumber, Rob, our apprentice and nephew, Austin, and another apprentice, Jordan. We are also currently expanding our team and will have a new addition to announce in the not-so-distant future!

Q: What 3 words would you say defines the team at JJ’s Plumbing?

That’s easy! Honesty. Integrity. Reliable.

Q: What does good customer service mean to JJ’s Plumbing staff?

Making sure our customer needs are met. We believe in open communication and never compromising quality of service and getting the job done right the first time. We are always available to our clients even after a job is complete, and we make sure our clients know we will always be there to make sure everything is in working order.

Q: What are you most proud of the company for?

All of our staff care about our clients. If we can see a way to save you money, our staff will suggest and discuss this with you. And we have completed numerous projects to help out and support our community—whether it is with home teams to help families with their houses, or local sport teams raising money.

Q: In summary, what would you want your customers to know most about the company?

We would like our customers to know that when you work with us, we have your best interest at heart, from the moment we answer your call to years after the job is complete.

What more could you look for in a plumbing company? We hope you feel even more confident and ready to contact JJ’s Plumbing, for all of your plumbing needs—big or small. Reach out to us at service@jjs.plumbing or 604-479-2232.

The holiday season is upon us. And while there may not be enough time to completely renovate or remodel your kitchen or bathroom before having guests over for Christmas, it’s the perfect time to set a goal for tackling the project this new year.

JJ’s Plumbing has worked with many great clients to help them create beautiful bathrooms, kitchens, and more — while keeping their wallets happy! Our team of experts partners with contractors that we trust in order to ensure your renovation project is done on time, within budget, and with the least amount of hassle and stress as possible.

The kitchen is a place where guests always ‘hang out’ in, no matter how inviting you make your living room or dining room. Company likes to spend time in the kitchen, so why not make your kitchen something to be proud of and enjoy spending time in with friends and family.

Like it or not, the bathroom is space that you also spend a great deal of time in. It’s also a room that homeowners want to look clean and modern for guests to use.

Having a remodeled kitchen and/or bathroom is something you won’t regret doing. And if you’re also thinking about selling your house in the near future, a renovated bathroom and kitchen can be argued to automatically add value to your home.

Check out examples of renovation projects we have been involved with from our photo gallery: https://jjs.plumbing/plumbing-work.

It’s time to reach out and start planning for the kitchen or bathroom you’ve always dreamed of. Learn more at jjs.plumbing, send us an email at service@jjs.plumbing, or call us directly at 604-479-2232.

We’ve definitely started to notice the temperature shift this season (though, it might not quite look like this snowy photo yet)! Before it gets too cold with freezing temperatures, it’s a good idea to take action and prepare your plumbing for the winter months. When water freezes and becomes ice, it expands. This causes pressure within pipes which may lead to significant damage, and therefore, increased and unexpected cost to repair, which could have been avoided.

Here are some ways to prepare your plumbing this winter:

Hose bibs:

  • Check all hose bibs and other fixtures for leaks.
  • If you find any drips or leaks, replace fixture. You may want to purchase a freeze-proof hose bib, as they are made to keep the water well back away from the end of the spigot.
  • Drain your outdoor faucets if you have a hose bib that is not freeze-proof (not necessary if you have a freeze-proof hose bib).
  • Purchase a hose bib cover – even if you have a freeze-proof hose bib. They are made of thick foam and keep most of the cold away from the valve.

Check out more tips on keeping your drains clear, as well as the signs to look for in regards to frozen pipes: https://jjs.plumbing/winterizing-your-plumbing-system-and-signs-of-frozen-pipes.

Do you have any further questions? Find out more at jjs.plumbing, or send us an email at service@jjs.plumbing. You can also call 604-479-2232.